We have same-day appointments for urgent care cases!
CANCELLATION POLICY

Dear Client,
Our appointment times are limited. If you must cancel your appointment, we respectfully request a 24 hours notice. Missed appointments, appointments canceled with less than 24 hours notice, or no-shows will incur a fee of $35.00.
If you miss more than 3 appointments without notice, we reserve the right to charge you a fee of $75.00.
To cancel, please text or call us at 415-586-5327.
Thank you for your cooperation.

Preparing for your Pet's Surgical/Dental Visit

We look forward to seeing you!

Please review the below information before your pet’s visit

 
Do not feed your pet after midnight the evening before surgery. Water is allowed and encouraged until you leave for the hospital. If your pet is currently taking any medications check with your doctor as adjustments in dosages may need to be made on the day of surgery.

Drop-off time is between 8:00 AM and 8:30 AM Monday to Friday and between 8:30 and 9:00 Saturdays and Sundays.

During the drop-off, be prepared to provide pertinent information about your pet’s health and answer any questions our staff members may have about your pet’s current illness.

You will be asked to sign an anesthesia consent form, authorizations, and/or estimate form, allowing our doctors to proceed with the prescribed diagnostic/surgical/medical services. A deposit for the estimated fees will be requested. Please allow at least 20-30 minutes for paperwork completion and drop-off.

Please be sure to provide a good contact phone number where the doctor/staff can reach you after the surgery for the post-op call.

Most patients can go home between 5:00 PM and 7:00 PM on the day of the procedure. Your doctor will give you a more specific timeframe during the post-op call. We are open until 10:00 PM for late pickups.

If you have any questions, please be sure to ask any of our staff.